April 6, 2010

Rapid Refill

Rapid Refill Inkjet Cartridge

I arrived home today to an exciting e-mail from Dave Forbes of Rapid Refill in Knoxville.  I was thrilled to hear that there IS still a refill shop that caters to individuals, not just businesses.  Below is the message from Mr. Forbes. 

For the Knoxville, Alcoa/Maryville, and Sevierville stores, he will give customers $3 off for printing this post and brining it into the stores!  Since I’ll be in the Kingston Pike area this week, I’ll definitely be stopping in!

I spoke with Mr. Forbes this afternoon and was pleased to hear about ways that he tries to save customers money.  If you sign up for the e-mail newsletter, you’ll have greater access to sales, programs, and occasional giveaways. 

If you are outside of the Knoxville area, don’t fret.  Rapid Refill is a franchise store, and you might be able to find some in your local area.

Dear Gabrielle,

A copy of your blog was forwarded to me by our headquarters staff.

I'm writing to reassure you that Rapid Refill Ink of Knoxville certainly caters to individuals as well as businesses!  We have 3 stores in the area:  Kingston Pike, Alcoa (Hamilton Crossing), and Sevierville.  We take orders by phone or through the Internet.  The previous owner closed only one store, on Schaad Road.

People can typically save at least 20% over big-box retailers and most office supply stores.  We recycle used ink cartridges by cleaning them thoroughly (something that the instant-refill places like drug stores don't do), inspecting them, filling, testing, and packaging.  We have all the popular cartridges and can often find cartridges for people who can't find them elsewhere.

All of our cartridges come with a 60-day satisfaction guarantee, so if the cartridge doesn't perform to the buyer's expectation we will either exchange it or give a refund.  Since we're local, we work with people to solve their printer issues and we give advice every day regarding printer selection and maintenance.  We work with a local printer service company on issues we can't solve alone.

For businesses, we will deliver free if the order is at least $100.00.

Thank you for your time and attention!

Dave Forbes

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